Questions & Answers

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What kinds of care do they offer?

• Mental health treatment

  Includes interventions such as therapy or psychotropic medication that treat a person's mental health problem or condition, reduce symptoms, and improve behavioral functioning and outcomes.

• Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children

  Housing for individuals recovering from substance abuse that is designed to provide a drug and alcohol-free living environment and appropriate support services to facilitate movement to independent living. Such housing includes transitional living, sober houses, sober living, recovery houses, and 3/4 houses.

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What type of facility is this?

• Community mental health center

  Facility that (1) provides outpatient services, including specialized outpatient services for children, the elderly, individuals who are chronically mentally ill, and residents of its mental health service area who have been discharged from inpatient treatment at a mental health facility; (2) provides 24-hour emergency care services; (3) provides day treatment or other partial hospitalization services, or psychosocial rehabilitation services; (4) provides screening for patients being considered for admission to state mental health facilities to determine the appropriateness of the admission; and (5) meets applicable licensing or certification requirements for CMHCs in the state in which it is located. (https://www.cms.gov/

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What types of treatment approaches do they offer?

• Individual psychotherapy

  Focuses on a patient's current life and relationships within the family, social, and work environments through one-on-one conversations with a therapist. The goal is to identify and resolve problems with insight, as well as build on strengths.

• Couples/family therapy

  Are two similar approaches that use discussions and problem-solving sessions facilitated by a therapist to help couples and family members improve their understanding of and the way they respond to one another. This type of therapy can resolve patterns of behavior that might lead to more severe mental illness. Family therapy can help educate about the nature of mental disorders and teach skills to better cope with the effects of having a family member with a mental illness, such as how to deal with feelings of anger or guilt.

• Group therapy

  Involves groups of usually 4 to 12 people who have similar problems and who meet regularly with a therapist. The therapist uses the emotional interactions of the group's members to (1) help them get relief from distress and (2) possibly modify their behavior.

• Cognitive behavioral therapy

  Involves recognizing unhelpful patterns of thinking and reacting, and then modifying or replacing these with more realistic or helpful ones. The therapy can be conducted with individuals, families, or groups, and clients are generally expected to be active participants in their own therapy.

• Telemedicine/telehealth therapy

  The ability for healthcare providers, working from a distance using telecommunications technology, to communicate with patients, diagnose conditions, provide treatment, and discuss healthcare issues with other providers to ensure quality healthcare services are provided. Other names used for this treatment approach are: e-medicine, e-therapy, e-psychiatry, and telepsychiatry.

• Eye Movement Desensitization and Reprocessing therapy

  Also known as ECT, uses low-voltage electrical stimulation of the brain to treat some forms of major depression, acute mania, and some forms of schizophrenia. This potentially life-saving technique is considered only when other therapies have failed, when a person is seriously medically ill and/or unable to take medication, or when a person is very likely to commit suicide. Substantial improvements in the equipment, dosing guidelines, and anesthesia have significantly reduced the side effects.

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• Smoking permitted in designated area

  A designated area in which smoking is permitted.

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What type of setting is this location?

• Outpatient

  Describes patients who receive treatment services without an overnight stay at a treatment facility or hospital.

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Who is responsible for the operation of this facility?

• State government

  Government of a country subdivision in a federal form of government, which shares political power with the federal or national government and must meet certain standards set by the federal government, but are free to expand beyond what exists at the federal level and improve services, access, and protections for consumers, such as mental health and substance abuse services, in that state.

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What types of payment or funding do they accept?

• Cash or self-payment

  Payment for treatment is made by the person directly, through cash or other means, rather than using health insurance.

• Medicaid

  A joint federal and state program that helps with medical costs for some people with low incomes and limited resources. Medicaid programs vary from state to state.

• Medicare

  The federal health insurance program for people age 65 and older and people with disabilities.

• State-financed health insurance plan other than Medicaid

• Private health insurance

• Federal military insurance (e.g., TRICARE)

• State mental health agency (or equivalent) funds

  Funds designed to finance the cost of treatment for mental health conditions.

• Other State funds

• County or local government funds

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Do they offer any emergency mental health services?

• Crisis intervention team

  A self-initiated community partnership between local law enforcement, county health services, mental health advocates, and mental health consumers. It is designed to address the needs of mental health consumers who enter the judicial system during a crisis state.

• Psychiatric emergency walk-in services

  Designed to provide accessible, professional, cost-effective services to individuals in psychiatric crisis, and strive to stabilize consumers on site and avoid psychiatric hospitalization whenever possible.

• Psychiatric emergency onsite services

  A self-initiated community partnership between local law enforcement, county health services, mental health advocates, and mental health consumers. It is designed to address the needs of mental health consumers who enter the judicial system during a crisis state.

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Is any payment assistance available?

• Sliding fee scale (fee is based on income and other factors)

  Variable prices for services based on a person?s ability to pay.

• Payment assistance (check with facility for details)

  A program which helps low-income, uninsured, or underinsured patients who need help paying for all or part of their medical bills.

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What language services are offered?

• Sign language services for the deaf and hard of hearing

  Service provided for persons who are deaf and hard of hearing.

• Spanish

  Staff counselors provide treatment in Spanish.

• Other languages (excluding Spanish)

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What specific groups are treated here?

• Clients with co-occurring mental and substance use disorders

  Facility has a program or group specifically tailored for persons with co-occurring mental and substance abuse disorders.

• Seniors or older adults

  Facility has a program or group specifically tailored for Seniors or older adults.

• Clients who have experienced trauma

  Facility has a program or group specifically tailored for persons who have experienced trauma.

• Children/adolescents with serious emotional disturbance (SED)

  Facility has a program or group specifically tailored for children/adolescents with serious emotional disturbance.

• Persons 18 and older with serious mental illness (SMI)

  Facility has a program or group specifically tailored for persons with serious mental illness.

• Persons with post-traumatic stress disorder (PTSD)

  Facility has a program or group specifically tailored for persons with post-traumatic stress disorder.

• Young adults

  Facility has a program or group specifically tailored for Transitional age young adults.

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What ancillary services are offered at this facility?

• Case management service

  Helps people arrange for appropriate services and supports through a case manager who monitors the needs of clients/patients and their families and coordinates services, such as mental health, social work, health, educational, vocational, recreational, transportation, advocacy, and respite care, as needed.

• Court-ordered outpatient treatment

  Known by different terms in different states, such as, ?assisted outpatient treatment (AOT),? ?involuntary outpatient treatment,? or ?mandatory outpatient treatment.? Forty-four states permit the use of court-ordered outpatient treatment as a condition for persons with severe mental illness, who are too ill to seek care voluntarily, to remain in their community. Each state has its own civil commitment laws that establish criteria for determining when court-ordered treatment is appropriate for these individuals. (https://www.crimesolutions.gov/ProgramDetails.aspx?ID=228)

• Family psychoeducation

  Helps consumers and their families and supporters, through relationship building, education, collaboration, and problem solving to: 1) learn about mental illness; 2) master new ways of managing their mental illness; 3) reduce tension and stress within the family; 4) provide social support and encouragement to each other; 5) focus on the future; and 6) find ways for families and supporters to help consumers in their recovery.

• Integrated primary care services

  Address the general health care needs of persons with mental health and substance use problems. These general health care needs include the prevention and treatment of chronic illnesses (e.g., hypertension, diabetes, obesity, and cardiovascular disease) that can be aggravated by poor health habits such as inadequate physical activity, poor nutrition, and smoking. The services include screening, coordinating care among behavioral health care staff and medical staff; and providing linkages to ensure that all patient needs are met in order to promote wellness and produce the best outcomes.

• Legal advocacy

  Refers to legal services provided to help protect and maintain a client/patient's legal rights.

• Psychosocial rehabilitation services

  Offered individually or in groups, provide therapeutic or intervention services such as daily and community-living skills, self-care and skills training (grooming, bodily care, feeding, social skills training, and basic language skills).

• Suicide prevention services

  Include identifying risk factors; educating staff on identifying the signs of suicidal behavior and using methods to detect risk; and the assessment, intervention, and management of suicidal patients including treatment of an underlying mental or substance use disorder, and use of psychotropic medication, supportive services, and education. Hotlines help individuals to contact the nearest suicide prevention mental health provider.

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What specific pharmacotherapy treatments do they provide?

• Nicotine replacement

  Administers nicotine to the body by means other than tobacco, without other harmful chemicals found in tobacco. Common forms of nicotine replacement therapy are nicotine patches, nicotine gum or lozenges, nasal spray and inhaler. The goal of nicotine replacement is to prevent cravings in a tobacco user, allowing the person to abstain from tobacco.

• Non-nicotine smoking/tobacco cessation

  Are medications that do not contain nicotine but act on the brain to reduce a person's craving for tobacco. Some common medications are Bupropion (Zyban, Wellbutrin), and Nortriptyline (Pamelor). Medications are often prescribed in conjunction with behavioral counseling or support groups to provide the best chance for achieving long-term smoking abstinence. (http://www.mayoclinic.com)

• Antipsychotics used in treatment of SMI

  A multi-disciplinary clinical team approach, helps those with serious mental illness live in the community by providing 24-hour intensive community services in the individual's natural setting.

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What types of screening and assessment methods are used here?

• Screening for tobacco use

  Determines a client's use of tobacco products, such as cigarettes, cigars, pipe tobacco, or smokeless tobacco. It is generally recommended that providers screen for tobacco use on a regular basis by asking clients, as they are seen, about their current and past use of tobacco products and their exposure to secondhand smoke or tobacco.

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What age groups are accepted here?

• Children/Adolescents

  Facility accepts children/adolescents (12 or younger) for treatment.

• Young Adults

  Facility accepts young adults (13-25) for treatment.

• Adults

  Facility accepts adults (26-64) for treatment.

• Seniors

  Facility accepts seniors (65 or older) for treatment.

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What types of license or certifications or accreditation does this facility posses?

• Federally Qualified Health Center

  An entity may qualify as a FQHC if it meets one of these requirements (CMS, 2017): Is receiving a grant under Section 330 of the Public Health Service (PHS) Act or is receiving funding from such a grant and meets other requirements; Is not receiving a grant under Section 330 of the PHS Act, but is determined by the Secretary of the Department of Health and Human Services (HHS) to meet the requirements for receiving such a grant (i.e., qualifies as a FQHC "look-alike") based on the recommendation of the Health Resources and Services Administration (HRSA); Was treated by the Secretary of the Department of HHS for purposes of Medicare Part B as a comprehensive Federally-funded health center as of January 1, 1990; Is operating as an outpatient health program or facility of a tribe or tribal organization under the Indian Self-Determination Act or as an urban Indian organization receiving funds under Title V of the Indian Health Care Improvement Act as of October 1, 1991.

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What types of testing do they offer?

• Metabolic syndrome monitoring

• Laboratory testing

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Is vaping allowed at this facility?

• Vaping permitted in designated area

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What languages do they speak at this facility?

• Any Chinese Language

  Any principal language group of eastern Asia, belonging to the Sino-Tibetan language family.

• Hmong

  Staff counselors provide treatment in Hmong.

• Russian

  Staff counselors provide treatment in Russian.

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How do I apply for admission at this location?

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Have you been to this facility? What was your experience?

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Is there a wait-list for treatment center?

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Is any payment required?

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